Membership is Muscle
It has been said that in fraternities, "brotherhood is the bones, but membership is the muscle." This analogy is accurate, because no matter how great the brotherhood, no chapter can successfully function if it doesn’t have the men to do the job. In order to have enough men to conduct a successful athletic program, a quality social program, and meet the financial and organizational needs of your chapter, you need to have a strong membership recruitment program.
If your chapter couldn’t get the social with the top sororities because you didn’t have enough men, you know how important recruitment is. If you didn’t win that important football game or didn’t produce the winning float in the Homecoming competition, perhaps it was because you didn’t have enough members with the specific talents and abilities necessary to do the job. Every TKE chapter is involved in countless activities, and it takes a team effort to achieve success. If your chapter "team" is going to have a winning season, then it’s important that you have a good recruiting effort this and every year.
The men who join today will shape and lead your chapter’s accomplishments in the future. The more who join, and the higher the quality of those men, the greater your chapter will become.
Quality vs. Quantity
It is impossible to go for high quality without a thought about quantity. And it is impossible to set a high recruitment goal without some regard for the quality of the men. Simply put, quality and quantity are not mutually exclusive. They go hand in hand.
Quality means sharp, purposeful men who will contribute to the Fraternity’s future through in a concern for the internal well-being of the chapter. As we increase in size, we increase the number of sharp, good quality Tekes. Soon the percentage of good quality men in your chapter will increase.
In his doctoral thesis, Dr. William V. Muse, Past Grand Prytanis, concluded, after studying more than 70 chapters of many national fraternities, that the single most important factor in determining whether a chapter was dominant on campus is its size. Without fail, the better chapters on a campus were the larger ones. The poorer chapters were the smaller ones.
The oldest excuse for weak recruitment is that the chapter has elected to take a few "quality" men instead of "just taking everybody." Interestingly enough, the chapters who use this line almost invariably have the problems of low Grade Point Average; below-average membership; low levels of participation in campus organizations; poor, mediocre or non-existent reputation among other Greeks, particularly sororities; poor intramural results, and a large amount of money owed to the chapter. In reality, true "quality" recruitment can be determined by how many potential members you turn down, not how many you take. Taking 25 out of 200 men will yield better quality than seven out seven.
If a chapter achieved its recruitment goal, the Recruitment Chairman will be glad to tell you, "We did great...We got 25 guys!" If the chapter fell short, "quality" becomes an excuse. "We only got four guys, but they’re quality guys." By no means does a small recruitment class mean that the men you recruited are not quality men. Saying that the quality of those men makes up for failing to meet your goal is nothing but an excuse. If you want your chapter to be great, you need a large number of quality men. You need to set challenging goals and meet them.
Have you heard this argument? "We don’t want to get too big like the other chapters on campus. Half of them don’t know each other. We don’t want to lose our strong brotherhood by getting too big." It’s an excuse. Close brotherhood is a function of how the membership is built and developed and the level of trust, respect and communication in the chapter; it is not a function of size. Contrary to the opinion of many small chapters, the brotherhood in large chapters tends to be good because there is a team atmosphere and members work together toward goals, while, on the average, there are more disputes, personality conflicts and placing of blame in chapters with fewer members. Lack of success makes people defensive and eats at their confidence. The frustration of not having enough resources and manpower to achieve the success we want, and the necessity of having many members perform tasks they either aren’t qualified for, don’t enjoy, or simply don’t have time for, can destroy the foundation of a Fraternity.
The fact is that there is no quality versus quantity argument. Strong chapters have both.
Why Membership Recruitment?
It would be easy to sit back and hope that just because you put recruitment activity dates on the calendar, quality men will come to you and want to join. But it doesn’t work that way. Membership recruitment requires hard work. It takes a great deal of time and effort on the part of all chapter members to find quality men and convince them that they should join TKE. Good prospects won’t just come to you - you have to go to them. It’s a big job.
"Why bother?" some may say. "We’ve got a close group of members right now; if we just pick up a few new guys we’ll be alright." The answer is simple: membership recruitment is the future of your chapter. If your chapter has a strong recruitment effort, it will grow stronger, while a weak recruitment will make it weaker. New members bring new talents, skills, interests and abilities which will only make the Fraternity experience better for all chapter members. The more quality men you have, the more resources you have that can be called upon when your chapter is facing a challenge and striving for excellence.
Attitude
Unless we have a positive attitude toward everything we try, our chances of success are very poor. With membership recruitment, this is very important. This doesn’t mean that things will go well simply because you have a positive outlook. But it does mean that you must approach membership recruitment with confidence and the knowledge that your hard work will produce positive results. It means looking for opportunities, not looking to criticize. How many men would we get if we were to approach them with a less than positive attitude? Would you have joined TKE if the Frater who talked to you had not been convinced that TKE was the best thing for him?
But be careful - positive attitude alone won’t make you successful. There is one more very important ingredient that must be considered - work...the willingness to do the job. A good Fraternity works to be good. If we have our programs well planned and organized, the tasks will be much easier.
The work and attitude are the means to success. Knowledge of the work to be done will help to create the positive attitude. For this reason, the Recruitment Chairman must have a very thorough knowledge of recruitment techniques and be able to communicate these ideas to all of the members of the chapter. He must train the chapter and help determine a strategy and management model, but must also set the tone for how the chapter will approach membership recruitment.
Recruitment Chairman
The key to an effective membership recruitment program is for the Prytanis to appoint a Chairman who will accept the responsibility of organizing and executing it. Because the Prytanis must work well with the Recruitment Chairman, and understands the work and responsibility involved in holding that office, it is important that the position be filled by appointment. The Chairman need not be a great recruiter himself, but must be able to inspire others to action. He must be organized, he must be a hard worker, and he must have the right attitude. Other than the Prytanis, the Recruitment Chairman is the most important person in the chapter.
It is not the responsibility of the Recruitment Chairman to be the team’s Most Valuable Player, though. He is not responsible for recruiting all the new members for the chapter by himself. The Chairman is the coach who must bring out the best in all of his players so the team can win. Like any good coach, he must put the right players in the right positions, teach the fundamentals, and inspire the team. A great Recruitment Chairman makes all-star recruiters out of his Fraters.
Upon selection, the chapter must give the Recruitment Chairman complete responsibility and authority for conducting an effective recruitment program. It is the responsibility of the Chairman, with his committee, to bring the membership of the chapter equal to or larger than the largest Fraternity on campus. It is the responsibility of the chapter to fully support the Recruitment Committee to ensure success.
Recruitment Chairman Qualifications
The MQB consists of the Prytanis, Hegemon, Recruitment Chairman, Chapter Advisor, a representative from the Board of Advisors and two at-large undergraduate members. The MQB develops and recommends recruitment standards for approval by the chapter. The standards must be objective and measurable, and should be a listing of the qualities the chapter is looking for in new men.
First, the MQB must meet to generate recruitment standards for recommendation to the chapter. Once the recommendations have been compiled, they should be brought to the chapter for discussion and voted on for approval. Setting high standards will help you recruit highly qualified, motivated new men, and help you assure that the chapter will continue to prosper.
What Type of Men Should We Look For?
In selecting new members, look for men with potential. Find those men who will contribute something to your chapter. Studies of Student Body Presidents over a period of five years at six universities clearly pointed out that "generally men who became Student Body Presidents did not have highly successful high school backgrounds. Instead, they were highly ambitious men who were frustrated at the high school level." Don’t ignore this type of "diamond in the rough."
You will have to make decisions on who will be asked to join. Friendship and potential are important factors. However, you need to be objective with your recommendations. Here are some areas to consider:
The Interview Process
Early in the recruitment period, the interview process should be explained to potential members.
The interview is an opportunity for members of the MQB to ask the prospective member a series of informal questions and provide him information about the benefits and obligations of membership. The discussion might focus on his high school involvement, academic record, and past involvement in outside activities. The MQB may also want to discuss what he can bring to the Fraternity and what he thinks he can gain from it. During the questioning, ask the prospective member, "If you were to receive a bid to join Tau Kappa Epsilon, would you accept it?" This is not an offer to join, but a way to determine his interest early.
If the entire MQB interviews the new man, he will probably feel nervous. To make him more comfortable, create a number of interview boards by splitting the members of the MQB into sub-boards, with one or two MQB members heading each one. Then fill out each interview board with a few Fraters who know the prospective member. With preparation, a board of three or four Fraters can conduct an effective interview. Provide a relaxed atmosphere so you can get to know what the prospective member is really like. Choose a comfortable location. This is an informative conversation, not an inquisition.
The MQB should use a written Evaluation Form when meeting with each person. After the meeting, the MQB should measure the prospective member against the recruitment standards, and, based on their evaluation, make a recommendation to the chapter whether or not to bid him. The MQB does not determine who receives a bid - that is determined by a chapter vote. The MQB simply makes a recommendation based on the recruitment standards and their interview. However, if the chapter chooses, it may authorize the MQB to extend the bid.
The MQB is the key quality control mechanism of the chapter. Their role in interviewing potential members and ensuring that they meet the chapter’s standards is paramount to long-term stability.
Sample MQB Interview Questions
Sample Recruitment Standards
To qualify for membership in our chapter, a prospective member must meet or exceed the following:
The Recruitment Committee must serve in two main areas. The first area, and often the most neglected, is the organization and training of the chapter membership. You’ll want to do this by conducting a recruitment clinic to discuss and review the basics.
The second main area of responsibility for the Recruitment Committee deals with the actual program and procedures for recruiting potential members. Your committee will want to develop a recruitment strategy and plan a program of events and functions which will attract new members to your chapter.
The Recruitment Committee should compare the activities of other fraternities on your campus with your chapter’s own activities. What are the most successful chapters doing? What are the least successful doing? What worked for your chapter in the past? What didn’t? These are just a few of the questions your committee should consider as it maps out this year’s recruitment program.
Designing a Winning Program
Good chapters are innovative; they develop new programs and ideas each year to meet a changing campus environment. It is important that your committee work together to develop these new ideas and plans since a group will generate more ideas than any one individual. Fresh event themes, new activities and tactics will give your chapter an edge over other chapters on campus who are using outdated ideas and programs. Be creative!
All good programs are very specific and are planned well in advance. Remember, your program should include:
Carefully consider all the activities that will be included in the recruitment program. As you develop your plans, you must remember to include a great deal of personal attention. Men don’t join fraternities because of brochures, parties, or activities. Men join fraternities because of personal attention from chapter members. Men join because people are interested in them, in what they have to say, and what they can contribute as new chapter members. Good chapters know that every new man is important.
Remember, even if you don’t think a man will join, he will tell others his impression of your chapter. Give every prospective new member personal attention. It will pay off for your chapter in the long run.
Conducting a Retreat
To plan an effective strategy, your chapter must conduct a retreat. This is the opportunity to set a goal and design a strategy well in advance of the recruitment period. To ensure a successful recruitment program for your chapter, you’ll need all chapter members at the retreat for their input in developing plans and making assignments.
The intent of a retreat is to take time away from your normal environment and go someplace where you will be able to focus on the task at hand, in this case planning your recruitment strategy. The most effective retreats are held away from campus and daily distractions in a setting like a lodge or conference center. Generally, you will want to take a full day for your retreat. If the facilities are available, you may want to conduct a two-day retreat and spend time overnight at your retreat site. However you choose to conduct your retreat, it is important to give the chapter members at least a month’s notice of the date, time and place of your retreat so they can clear their calendars and complete any work necessary. It is important that your membership is focused for this retreat.
For this retreat, you will need large pads of paper, markers, and tape or tacks so that everyone in the chapter can visualize the strategy as you work on it.
Setting a Goal
All good recruitment programs include a goal - the specific number of new members that the chapter is looking for and a specific deadline for their recruitment. This should be the first task addressed at your retreat.
Before setting a goal for your chapter, you should consider a number of things. First, you need to ask, "How many new members do we need?" Perhaps your chapter has a number of seniors graduating this year who must be replaced. Or, the chapter may need more men to fill a new house. To be a campus leader, your chapter will need plenty of members with a wide variety of talents, skills and interests. As you set your goal, think carefully about how it will affect your chapter’s size in relation to the other fraternities on your campus.
Finally, set a goal which is both challenging and realistic. How many men did your chapter sign last year? How many men did the largest Fraternity on your campus recruit? Set your sights high, but remain realistic. Make sure that your goal can be achieved with hard work on the part of all chapter members. Most importantly, be specific with your goal. Pick a number. That is the only true way to gauge how successful you were in achieving your goal.
Choosing a Strategy
A recruitment strategy is a specific plan of action designed to achieve your goal. Your strategy will serve as your battle plan and will direct all chapter efforts. It must address all areas of the recruitment process, and cover all the details. If you know what you want to happen and how you want it to happen, you can ensure that the Fraters of the chapter will work together to make it happen.
Creativity is important in any recruitment strategy. New ideas and activities will give your chapter an advantage over others on the campus. The best strategy will include a variety of activities to give each prospective member a good idea of what "Fraternity" is all about. In addition to regular recruitment events, integrate regular chapter activities in the program. Your events should allow prospective members to meet Fraters, develop friendships, learn about the Fraternity, and should include a great deal of personal attention for each man.
A good recruitment strategy should:
In any recruitment environment, good follow-up can make the difference between the success and failure of a recruitment program. Be sure to include strategies for personal follow-up in your plan. This may include assigning prospective members to existing members or creating follow-up teams.
Good recruitment literature and publications should be an important part of your chapter’s strategy. Groups on your campus may already be printing brochures, pamphlets, and other handouts. Carefully consider how your chapter’s publications compare to those of other fraternities. Any publication produced by your chapter should look professional and should outline all aspects of your chapter’s operations (scholarship, character, leadership, teamwork, service, brotherhood, etc.). PowerPoint Slide and video presentations can also be important recruitment tools. Be sure that your chapter’s strategy includes plans for all these public relations materials.
If your chapter is on a campus with very few recruitment restrictions, your strategy will be different from that of a chapter on a campus with a highly formal system. In either situation, the basic ideas and strategies will still work. What is important is to determine what will work for your chapter in your situation to achieve your goal. Take the ideas below and adapt them to your particular campus situation.
There are three major recruitment strategies that have proven successful for TKE chapters. Choose the one that will work best for your chapter.
Teams
A popular strategy is to divide the chapter into three or more teams. Establishing teams can create friendly competition within the chapter, and can also help all members of the chapter understand their responsibilities within the recruitment strategy.
The Recruitment Chairman should determine the team lineups to ensure a balance of talent among the teams. Announce the teams at the beginning of the retreat, and allow them time to meet together and get comfortable as a team. Also, have the teams give themselves names. This will help give them a sense of identity and will be a fun way of recognizing them.
In a team structure, you have many options. You can assign the responsibilities for each event to a team so that the work is equally distributed. You may choose to keep event responsibilities with the Recruitment Chairman and his committee, and assign each team to a block of residence halls to ensure that the entire campus is covered. However you decide to use the teams, they are an effective way to evenly divide the workload and get everyone involved.
Dual Recruitment Chairman
Some larger chapters choose to have two Chairmen because of the amount of work required. For this to work well, it is imperative that the chapter conduct the retreat and clearly define the separate roles. Two people doing the same job are not very effective and can be confusing for all involved, but splitting the Chairman’s job between two Fraters can allow each man to specialize on a specific area. For example, you could have one Chairman responsible for publicity and marketing, while the other is in charge of events.
In this strategy, the Prytanis takes on more responsibility because he must make sure that the activities of both Recruitment Chairmen are coordinated. This strategy still employs a committee, and both Chairmen utilize the committee for assistance.
Committee Delegation
In this strategy, the Chairman delegates certain functions to the various members of his committee. Each of these committee members may choose to form sub-committees to help them with their responsibilities. The sub-committees may be as follows:
Contacting Prospective New Members
Once you have identified a number of men who may be interested in joining a Fraternity, you need to contact each prospect personally. The face-to-face approach is always best and is much more effective than a telephone call, Email, or letter. This is probably the most important aspect of recruitment. Always try to make a good first impression with any potential member. Written invitations or a printed calendar of chapter activities will help to remind each prospect to attend your chapter’s activities.
In a restricted recruitment system, contact with prospective members prior to the formal period is limited. Carefully check the rules on your campus as you make your contact plans for inviting new men to functions, and review them with your Greek Advisor to clarify questions you may have.
Here are some ideas to help you as you contact prospective new members:
Everyone in your chapter should understand that these events are designed for recruiting new members - nothing else. This doesn’t mean walking around with a serious demeanor, but there will be plenty of opportunities for socializing with Fraters, watching television, and hanging out at other times during the year. If you expect to conduct a successful recruitment program, everyone should enjoy the events, but all Fraters must concentrate on the job at hand.
The calendar of events should balance regular chapter activities with specific events. Recruitment events should always include name tags, a sign-in book, literature, and posted information concerning future activities.
Get a good mix of events. Schedule a chapter activity, like a football or softball game, followed by a more formal function where prospective new members wear name tags, sign in, etc. This will give each prospect an opportunity to not only "talk" Fraternity but to "do" Fraternity. Also, don’t forget to allow time for chapter members and prospective members to relax, study, and "recharge."
For an event to go well, you must address every detail. The environment should be controlled so that you can facilitate success. This will mean intensive planning before each event and evaluation after. There are many factors to address in a recruitment event, and to ensure that they all go your way, you must address them in your event plan. Creating a flow chart is a good way for Fraters to visualize what will be happening and when it needs to be done. Remember, we must act as a team for recruitment to go well, and all the players must know the game plan.
One of the most important details in preparing for an event is the floor plan. You must know how many entrances and exits there are and make sure they are manned with capable greeters who can guide people into the general area, and you must make sure that the first impression a prospective member gets when he comes through that door is a positive one. You may want to have certain people positioned at certain points in the room, and you may want to have designated floor generals or event coordinators to ensure that everything is going smoothly. Before the event, think about what is going to happen and plan for it. Leave nothing to chance.
Paying attention to the five senses also makes an impact on the success of your event. To have an overall good experience, you must appeal to every sense. This means making sure that the event is well lit and the room or house is clean, that you have appropriate music playing, that the place smells good, that the temperature is comfortable, and that the food tastes good. All recruitment events should include food of some sort.
When planning any recruitment activity, begin with the end in mind. You want both prospects and members to have fun at the event. Everybody commits time and energy to something that they have fun doing. Understand also how the prospective members should feel when they leave the event. They should leave feeling 1) good about themselves, and 2) good about TKE. If these ends are met, you can be assured that people will come back.
Recruitment Event Ideas
Recruiting Between Events
While a great deal of membership recruitment goes on during events, potential members are usually sold on the Fraternity by the personal contact that occurs between events. That is the time when it doesn't even feel like membership recruitment and when friendships are made. Although this type of contact must be casual and relaxed, you cannot simply leave it to chance and hope that it will happen. You must have a plan of attack for following-up between events incorporated into your recruitment strategy.
The best approach between events is to make it personal. Take the list of prospective members from your file, and assign one or more Fraters to everyone on your list. Make those Fraters personally responsible for following-up with prospective members, making sure that they are escorted to events, visiting them, taking them to lunch, and ensuring the meet as many members of the chapter as possible.
The Recruitment Chairman should have a tracking system to oversee the contact and follow-up of prospective members. He may want to create a chart and post it in a visible place so that all chapter members may see who is being followed-up with and what work is being done. It is also a good idea to have Fraters report on their contact with prospective members so that the Recruitment Committee can stay informed of the progress being made with each prospective member.
Whatever your approach, it is important that you have organized, effective follow-up. It can make the difference between success and failure.
As your chapter plans your recruitment program, you will want to carefully consider the rules pertaining to membership recruitment on your campus. Often, chapters are not allowed to extend an invitation to join a Fraternity until after a certain date or certain requirements are met. Also, some campuses only allow bids to be presented in writing by an impartial source. Once you understand the rules for bidding in your particular situation, you'll want to decide the following:
Remember, personal attention is what sells Fraternity membership. When you ask a man to join, it should be in a warm and personal atmosphere. Here are some ideas which you might incorporate into your chapter's recruitment strategy:
Whenever you ask a man to join, you should always offer him a written bid. This formalized approach conveys the importance of his decision. Also attempt to give the bid in a private setting. The atmosphere should be controlled and free of time constraints.
Once you've decided on a particular recruitment strategy, you'll want to sit down and schedule all the events that will be included in your chapter's program. The Recruitment Committee should meet and go over the school calendar, discussing the various alternatives for the date and time of each event. Make sure that your schedule does not conflict with campus or community events and that appropriate time is allowed for chapter members to follow-up on a personal basis with each prospective member.
Once your committee completes its timetable, be sure to review all the events in the chapter meeting. Then, post a large copy of the calendar in a prominent place, and distribute copies to each Frater. It's important that each man understand all the events, their dates, times and locations. Have enough copies of the calendar printed so that chapter members can hand them out to all prospective new members. Finally, be sure to order supplies, refreshments, and materials for all your recruitment functions far in advance. Avoid last minute headaches and problems by planning ahead, ordering ahead, and having supplies on hand be fore recruitment even begins.
Developing A Budget
A budget is a spending plan. In order to use the limited financial resources of your chapter effectively, you'll need to come up with a recruitment budget. The Recruitment Committee should decide on a budget figure for supplies, flyers, and each event. The combined total of all these functions and any additional costs will make up your chapter's total recruitment budget.
If the budget is greater than the funds available to the chapter, the Recruitment Committee will need to decide which events will be eliminated or cut back, or decide if they will try to raise money or have events sponsored. As the committee considers spending reductions, it should set priorities to avoid cutting essential programs. It is usually better to have a number of inexpensive functions rather than one or two large, expensive parties or events.
Income from chapter members and chapter accounts should be figured conservatively. At the same time, expenses for each function should be calculated liberally so the committee will be able to keep the recruitment budget balanced and can avoid overspending on any one event.
Once the budget is finished, it should be approved by the Prytanis and Crysophylos to guarantee that it fits within the overall chapter budget, and then distributed to all chapter members. Event chairmen who are responsible for the planning and execution of each specific recruitment event should understand that they will only be allowed to spend the amount budgeted for their specific event. It's up to the Recruitment Chairman to control costs and monitor expenses.
Sponsorship
There are a number of costs involved with a successful recruitment program, but not all of the funding must come from your chapter's operating budget. Since membership recruitment is a time when you generate a lot of publicity, you can use sponsorship from local businesses to help fund your events. Every time you create a flyer, poster or t-shirt, you have space that can be used for advertising. Talk to businesses in your community that rely heavily on student business, and offer them the opportunity to sponsor your recruitment program. You can offer them advertising space in a brochure, on a flyer or on a t-shirt in exchange for a financial or other contribution. For example, if you are hosting an event where you need food, you may be able to get a restaurant to provide food for you if you are willing to display a banner or promote their business in some way.
Cooperative arrangements with businesses are beneficial for all parties involved. You have the access to students and student business that they need, and they have money and products that you need. Working together, everyone can win. Remember when talking with businesses that you must be professional in your presentation and prove to them that sponsorship will benefit them.
The atmosphere at the recruitment clinic should be relaxed so there can be discussion and a free exchange of ideas, but is important to remain focused on the task at hand.
Review the Recruitment Program
The recruitment clinic is not necessarily the place to determine goals and strategies - that should be done at a separate recruitment retreat. The clinic is the place to ensure that the chapter members know and understand the goals and the strategies that you will use. This review should be done at the very beginning of the clinic to present a "big picture" view of the recruitment program so members will understand how all the details you will discuss later in the clinic fit into the plan.
The beginning of the clinic is also the best time to review the campus and IFC rules and policies. Emphasize to the chapter the importance of understanding and following these rules.
Skill Development
The major focus of the clinic should be to develop recruitment skills in every Frater and develop his confidence in his ability to use them effectively. The best way to teach and develop these skills is through active discussion and experiential learning. A lecture on recruitment techniques is likely to be forgotten, but if members are involved in activities in which they can practice techniques and develop ideas and tactics, they will remember them and be excited about recruiting.
For each of the following skills, you may want to distribute copies of the skill description to all the Fraters and read them aloud. Encourage members to ask questions, and discuss some of the concepts involved in that particular skill. Then do the activities described at the end of each section and give everyone a chance to try these skills and learn from each other. After each activity, conduct a short debrief to make sure that everyone has a solid understanding of the ideas and feels comfortable with the skill.
Introduction and the Art of Conversation
To get to know someone, there's got to be an introduction. All of your Fraters were once strangers until you were introduced; every new person you meet presents a challenge and an opportunity. You may not hit it off with everyone, but there is the chance that you can make a friend who could become a Frater.
You can probably think back to a time when you had the opportunity to introduce yourself to someone, but you were reluctant and hesitant, and the moment was lost. Sometimes our fears are stronger than our desire to make contact. Remember, though, when introducing yourself doesn't work out as planned, the worst you can fear is temporarily injured pride or a minor dent in your self-esteem. The most realistic attitude for you to have toward future introductions is that it will be interesting to see what happens.
Here are a few steps that will help to make for a smooth introduction and facilitate conversation in any situation. They are simple, but not simplistic - we often just forget to use them.
There is a risk involved in meeting and starting a conversation with a stranger, but the potential benefits far outweigh the potential drawbacks. Put your fears aside, put the risk in perspective, and remember that your conversation with a prospective member is an investment in TKE.
| Activity Role play a recruitment event. First, have one Frater act as himself, and another act as a prospective member that doesn't know anything about TKE and doesn't know the person he is about to meet. Let the two meet and talk. After a few minutes, have the chapter give observations and feedback. Point out the positive things the Frater did and the things he could have done better. Once you've finished this exercise, split the chapter into members and potential members, and have everyone practice. Give everyone the opportunity to play both roles, and let Fraters exchange feedback and observations on how their partner performed. |
Following-Up
After you've met someone, the key to making him a friend and Frater is following-up with him. Because a formalized recruitment setting can be unnatural, it's hard for a prospective member to tell if you are really interested in him as a friend or if you are just being nice. If you follow-up effectively, he will know that your interest in him as a friend and potential member is genuine. Here are some elements of effective follow-up:
| Activity Have two Fraters role play a follow-up telephone conversation. Make sure that the Frater thanks the prospective new member for coming to yesterday's event, invites him to the next event, and even offers to pick him up. Have the chapter offer observations and feedback. Pair everyone in the chapter up and let them practice this exercise. Then, form groups of three and role play a personal visit follow-up. Continue as above. |
Giving the Bid
When the chapter as approved the offering of a bid, it's time to ask the prospective member to join. If your chapter has done an effective job of selling the concept of Greek life and TKE, he'll be ready to say yes.
If there is one area in which we usually fall short, it is that we forget to ask the prospective member to join. We struggle with giving the bid. Possibly it is that we are afraid of being turned down. Often heard is the comment, "Okay, all these recruitment ideas sound great, but how do I get someone to accept an offer to join the Fraternity?" This is really a crucial question. Men will not automatically join your Fraternity - they must be asked to join. If they aren't asked, they won't join. How do you ask a man to join? The best way to ask the bidding question is to do it simply and in a manner that is comfortable to you. There are, however, some general guidelines which should help you develop a technique for asking the bidding question.
Preparing to Bid
In preparing to bid, attitude is very important. You should be friendly while maintaining an attitude of confidence. You should be honest and expect him to be honest with you. Act naturally and convey the feeling that you are sincere. Get the prospective member to do a lot of talking. Be interested in him and relate to his personal interests. When talking, ask him "Why?" Asking "Why?" always requires a response and explanation. And that's what you want him to do - explain himself and his interests.
Get the prospective member in a positive mood. Do this by asking questions to which he will answer "yes." Good examples are questions such as, "Do you like our varied social program?" "Did you enjoy the party?" "Do you like the guys you've met?" You should already know what he is interested in and what he will answer yes to.
Be relaxed and try to get the prospective member to relax. Convey the feeling that joining is the natural thing for him to do. Also, in preparing to bid, make sure you have the bid in writing.
Who Should Bid?
All aspects of successful recruitment revolve around the idea that membership recruitment is a very personal thing. Accordingly, you should ensure that the Frater giving the bid is a friend of the man receiving the bid. You may want to also have the Recruitment Chairman or Prytanis along to give the bid to lend a degree of significance to the event, but limit the number of Fraters giving the bid to three or four. Too many people can make the situation intimidating.
Offering The Bid
When is the right time to bid? A maxim of recruitment is "The right time to bid a prospective member is when he makes the decision to join." Sound too simple? You've just got to learn to recognize the signals. It takes attentive listening with ears and eyes to know when the time is right. What the prospective member says and does will reveal the degree of his desire and whether he is considering joining. His facial expression, a show of enthusiasm, or his reaction to your program will tell the story. After such a signal has been given, always try to bid him. Develop sensitivity to the proper time to bid.
Make it as easy as possible on the prospective member by recommending action that doesn't require a lot of effort on his part. Remember that people hate to make decisions. Make it easy for the prospective new member to join.
The best place to bid is anywhere that you can meet without distractions. The bid room is simply the place where the prospective member is taken to give him a final bid. The bid room itself should be an undisturbed natural room which does not give the impression of the dimly lit "hot box." It should be clean, homey, with plenty of reminders about TKE on casual display. This might include a map of TKE chapters, a Teke Guide, and some brochures or magazines on the desk. No more than two or three members should be in the bid room, as more give the impression of high pressure. Having two members allows one to think ahead, while the other one is talking, so that the right techniques can be employed in bidding. The advantage in having someone who knows the prospective member very well is that discussion can be personalized as much as possible. There is also the psychological advantage of having a close friend nearby.
A hypothetical question extends the bid indirectly so he is not on the spot. No matter which way he answers, he will not be uncomfortable. Do not start off by directly asking him "Do you want to join?" Use a hypothetical question instead. By doing it this way, you do not put him on the spot nor do you put yourself out on a limb. Ask him:
Based on the MQB interview, you should know if he will accept the bid or if there are objections to overcome. If you think there are objections, ask, "If I, as a member of TKE, were to extend you an invitation to join, would you accept?" Here's an important point: Once this question is asked, do not speak until he speaks. Wait for him to answer. Frequently, a there will be hesitation, but no matter how long he hesitates, do not say a word until after he answers your hypothetical question.
His answer will tell you whether to continue selling TKE, or if he has decided to join. If he does not give a direct answer, it is a sure indication that more selling is necessary. If he says no, simply say that the authority to bid him has not been given, that the entire chapter must approve each member, etc. In either case, try to determine his true objections to joining so that you can overcome them.
At some point, you must put the man on the spot. You must ask the direct, because that is the only way to close the sale. "The Brothers of Tau Kappa Epsilon would like to extend to you a bid to join our Fraternity. Do you accept?" Again, wait for him to speak. If he won't say yes, then tell him that the bid is only good for a certain amount of time and tell him when and where to come back. Because if you have done everything you can, and he does not say yes, the best thing is to leave him alone to make his decision.
How to Overcoming Stalls and Objections
A stall or objection indicates that the prospective member is not completely sold on TKE. Remember, it is important to keep him talking so that you know what his objections are. That way you can overcome these objections. To overcome a stall or objection:
Sample Objections and Responses
| Objection: | I don't think I can afford the Fraternity. |
| Response: | I can understand your concern for the cost. I had the same problem myself. If I can show you that the cost really isn't that great, will you join? |
| Objection: | I am afraid the fraternity will hurt my grades. |
| Response: | I can understand that because I had the same concern when I signed my freshman year. If I can show you how we'll help you improve and get good grades by joining, will you sign? |
| Objection: | My parents don't want me to join a Fraternity. |
| Response: | That's easy to understand. At first, my parents felt the same way. But if your parents agree, then you would join, right? |
| Objection: | I don't want to abandon my friends. |
| Response: | I felt the same way. If I can show you how you can enjoy the benefits of Fraternity, and still stay close to your friends, will you sign? |
| Objection: | It looks good, but I think I will wait.. |
| Response: | You are right; you should be sure when you join a Fraternity. If I can show you the benefits of signing now, will you? |
| Objection: | My friend is going to join another Fraternity, and we want to be in the same one. |
| Response: | One of my best friends is a member of a different Fraternity, so I know how you feel, but if I can show you the advantages of joining different Fraternities, will you sign? |
The Hidden Objection
If the potential member continues to stall or object, it could be a hidden objection, especially he responds again with the same reason for not joining. He may say, "I know what you say is true, but I still want to think it over."
Take a look at how this works, using the sample objection: "I want to think it over."
If he agrees with every point, ask: "What question have I failed to answer" or "What are you looking for in a Fraternity?"
| Activity Role-play giving a hypothetical bid and have the prospective member give one or two objections. Overcome the objection and give the bid. Let the chapter give their feedback and observations and discuss the positive points and how to do better. Repeat this several times, changing the objections each time. |
Killer Questions
This activity gives Fraters a chance to practice answering some of the tough questions that prospective members ask. Take 3x5 cards and write one of the following questions on one side of each of the cards, and a number from 1-25 on the back. Distribute them randomly to the Fraters, and then ask the person with #1 to stand up, read the question, and answer it for the group. After he's answered, give feedback on his response and discuss other ways to answer the question. Continue with the rest of the questions.
Who Got You?
Ask all the chapter members to name the Frater who was most instrumental in getting him to join. Have them think back to the time when they joined what they thought and felt. Ask questions like:
Selling the Product
In order to sell, you've got to know what your product is. You've got to know the benefits of joining and all the wonderful things about Tau Kappa Epsilon and you've got to be able to help a prospective member understand that this is a product he truly wants to own. As a chapter, compile a list of selling points of your chapter.
Be specific with the points you bring up - it's the details that are most convincing. Be honest with this exercise; don't try to sell something you can't truly offer. If you find at the end of this exercise that you don't have very much to offer, maybe you need to reconsider what you're doing as a chapter. Some topics to consider:
TKE Jeopardy!
This activity will review some essential Fraternity facts that people often ask about and your members should know. It's important that your members know the right answers and are all saying the same thing. This is an entertaining way to make sure that your chapter has got it together. Set this game up like the Jeopardy! television show. Have three players and one host. For the game board, you can use a large sheet of paper. Create a square grid of 36 boxes, six across by six down. In the top row, mark six categories and put point values of 1 to 5 in the boxes below each category heading. For categories, you may want to use TKE History, Chapter History, Chapter Operations, Chapter Facts, and The Candidate Period. Next, prepare answers for each category that all chapter members should know. As with the television show, the Fraters should answer in the form of a question. Some answers could include:
Involve all members in this and make it a competition. Give prizes to the winners, and distribute a sheet with all the correct answers and questions.
Don'ts
There are different variations of deferred recruitment. Some campuses allow men to be extended bids at any point during the fall, but do not allow candidates to be initiated until the second term, once they have met a minimum grade requirement. Some campuses do not allow bids to be given until the second term or, in some extreme cases, until the student's second year at school.
There are some significant arguments involved with deferred recruitment from both the pro and con side. As an International Fraternity, Tau Kappa Epsilon does not support deferred recruitment, but we do support the institutions that have made the decision to move to a deferred system. To best illustrate the problem with deferred recruitment, an analogy is most appropriate. Deferred recruitment is like moving to a new city and deciding you want to buy a new car. You have seen all the cars on the market, you have decided that you would like to buy one, and you are comfortable with your decision. You understand that buying a car is a major decision and commitment, and you are ready to make your purchase. Except the city tells you that you can't buy the car for six months. Deferred car buying, they tell you, and if any dealership tries to sell you that car without telling the city, it will be slapped with fines and penalties and placed on probation.
It sounds kind of ridiculous when you look at it that way, doesn't it? But the argument is not simply a freedom of association issue. The fact is that on most campuses where there is deferred recruitment, the Greeks have earned it. In many cases, a school has made the determination to go to a deferred system because of unreasonably low grade point averages for new member classes that consistently fell well below the all men's average, unreasonably high drop-out rates for new members of Fraternities, and an intolerably high rate of hazing incidents. The quite understandable argument is that if students cannot join Fraternities right away, they cannot be sucked into the seemingly glamorous Fraternity lifestyle that so often leads to the abuse of alcohol, they will have time to establish themselves academically, and they will have the time to get used to college life and gain the necessary perspective and experience to make wise decisions. In addition, it is presumed that students who have been in school for at least one term will be less likely to put up with the ridiculous and sometimes dangerous abuse of hazing.
So now you're asking yourself, "How can we possibly make deferred recruitment work?" The first step is to make a change. Unfortunately, the facts speak for themselves. If we ever want to get to a point where the college will trust us with first-semester freshmen again, we must prove that we are capable of providing benefits to them. We must raise the overall GPA of the chapter and, in particular, we must pay close attention to the academic progress of our new members. The new member GPA should be equal to or higher than the chapter GPA as well as the all-men's GPA, not below it. This means developing an academic program that puts an emphasis on scholarship, provides resources such as tutoring and scholarships for the chapter members, and raises the level of academic expectations. It means incorporating academic training into the candidate education program and teaching our new men how to excel academically, all the while providing a good role model for them to emulate.
We must not tolerate alcohol abuse. The behavior is simply inexcusable. Yes, college students drink. There is no argument with that fact. But when that drinking leads to physical illness and academic failure, it has gone too far. Unfortunately, alcohol abuse is rarely just an individual thing. People's inability to handle alcohol is often taken out on women in the form of rape and sexual assault, or on candidates in the form of hazing. We must grow up, Fraters. For one, the world no longer accepts this childishness. And two, the continuation of these types of behavior is not leading us to greater personal growth and development. It is leading us to destruction.
If we cannot change the meaning of Fraternity from an organization based on beer, women and hazing to an organization that aids college men in mental, moral and social development, we will soon become like the dinosaurs; extinct, with no place left for us on the Earth. That may sound unrealistic, but the facts remain. The number of Fraternity and Sorority chapters closed in the last five years is staggering. The challenge is before us, Fraters. We must rise up to it.
As we make these changes, we will become more prepared to recruit quality men to become members of Tau Kappa Epsilon. This brings us back to deferred recruitment. Recruitment is the process of making friends, and you can make friends every day and introduce them to the Fraternity. Deferred recruitment is actually deferred bidding or initiation. Nothing can stop you from meeting new people and making new friends.
With that in mind, take advantage of the extra time you have in the fall to convince even more people that joining a Fraternity is a worthwhile investment. Do this by demonstrating your sterling character, by actively participating in community service and telling people about it, by excelling in academics and showing potential members how you can help them academically, and by developing the kind of member education program that you are comfortable telling people about, one that will help men grow and learn by challenging them and pushing them to achieve to the best of their abilities.
When we address the real issues of what we are all about, we can begin to turn the tide and shift the momentum in our favor. But complaining about deferred recruitment will not change anything. We must simply do something about it.